Services and prices
Clear services, fixed prices
Prices are in pounds. DARCH is not registered for VAT, so no VAT is added. Every project price is agreed in writing before any work starts.
Monthly plans
Billed monthly in advance. Clubs, schools and charities get 20% off monthly plans.
Website maintenance
A website that has to work.
£35
per website, per month
- Hosting in Frankfurt (EU)
- Padlock certificate renewed automatically
- Checks every five minutes
- Encrypted backups every night
- Small text and photo changes
Office essentials
A small office or club of up to ten people.
£99
per month
- Website maintenance for one website
- Up to ten mailboxes on your own name
- Two-step logins set up
- A password manager for the team
- A leavers checklist
- A one-page report every month
Office plus
A growing office with several sites or teams.
£189
per month
- Everything in Office essentials
- Up to three websites
- Up to 25 mailboxes
- Every request answered the same working day
- Two hours of changes each month
- A review call every quarter
Managed operations
Multi-site businesses with automations run for them.
From £450
per month, agreed after discovery
- Everything in Office plus
- Your operations hub run for you
- Dashboards and a private API
- Every automation monitored
- Five hours of changes each month
- A review every month
| Also available | What you get | Price |
|---|---|---|
| Business email | An address on your own name (you@yourbusiness.co.uk) with spam filtering, setup on phones and computers, protection against others sending mail as you, and nightly backups. No adverts, no tracking. | £4 per mailbox a month |
| Domain renewal | Your web address renewed every year, registered in your organisation's name, charged at the registrar's own price. | At cost |
Automation
For businesses where the owner spends the day on the phone. Each step has a fixed price, and you can stop after any of them.
| Step | What you get | Price |
|---|---|---|
| Health check | A one-page report from public information only: website speed and certificate, email protection, and when your domain expires. Nothing on your systems is scanned or tested. | Free |
| Discovery | Half a day looking at how work and calls really flow, then a written report: what to fix first, how, and the fixed price of each step. Credited against the pilot if you go ahead. | £350 |
| Pilot | The most valuable fix running for four weeks on one or two sites, measured against the numbers from discovery. | Fixed, usually £750 to £2,000 |
| Rollout | The pilot extended to the whole business in fixed-price phases (Project work). | £250 a day |
| Automation support plan | Changes, monitoring of the automations and a monthly review, for clients who do not need a full managed plan. | From £150 a month |
Security and one-off work
| Service | What you get | Price |
|---|---|---|
| Security check | Accounts, two-step logins, backups, email protection and the leavers process checked and fixed, with a short written summary. | £250 |
| Cyber Essentials readiness | Getting a small business ready for the government-backed Cyber Essentials certificate. The certificate fee is paid to the certifying body separately. | From £600 |
| Moving to DARCH | Your existing email and website moved without losing old messages, and your domain set up properly. | From £125 |
| Small website | A clear website of a few pages that works on phones, written with you. | From £200 |
| Other work | Anything outside an agreed plan or project. | £40 an hour |
How billing works
- Monthly plans
- Invoiced at the start of each month, payable within 14 days by bank transfer. Cancel with one month's notice.
- Late payment
- We send a reminder when a payment is late. If an invoice is still unpaid 30 days after its due date, we may pause the service after giving you written notice. Your data and domain are never held back: you can always have a full copy.
- Projects
- A written scope and fixed price before work starts; 50% when you accept, the rest on completion.
- Support hours
- Monday to Friday, 9:00 to 17:00. Urgent problems answered the same working day, everything else the next working day. Automatic checks alert us at any hour.
- If you leave
- Your domain, accounts and data are already in your name. You get a copy of everything and written handover notes.
Not sure what you need?
Describe your day in a few lines and we will suggest where to start.