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Answers to the IT questions owners ask

One question to a page, in plain words: what to do first, the steps you can take yourself, and what DARCH does for a fixed price.

A staff member is leaving: what to switch off, what to keep

. What to do on a leaver's last day: accounts, email, shared files, phones and laptops, and the passwords only they knew. A plain checklist for owners.

Our web person has gone. How do we get our website back?

. When the person who built or ran your website stops answering: find who holds the domain, hosting and email, get access back, and keep your email working.

The insurance form asks about cyber security. What do we answer?

. The cyber security questions on UK insurance forms, what each one means in plain words, and what to put in place before you answer yes.

About DARCH itself

Where your data is hosted, what happens if a server stops, response times, contracts and prices: see Questions and plain answers.

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